Refund policy

Returns

Each item sold by Inscribe Paper Studio, LLC is carefully curated. We intentionally select only items that we personally love and it is important to us that you love them too.

If for any reason you are not happy with your purchase, you have 7 days after delivery of your order to request a return. To be eligible for a return, the item must be unused and in its original packaging. 

To start your return request, email hello@inscribepaperstudio.com for authorization. You’ll need the order number or proof of purchase and we may ask for photos of the item in question.

If your return is approved, you are responsible for the cost of shipping the item using a trackable shipping method, to the address below:
Inscribe Paper Studio
Attn: Returns
810 Manci Avenue
Daphne, AL 36526 

We cannot accept returns on any seasonal items, sale items or gift cards.

Custom / Personalized Items
For custom orders and items that are personalized, all sales are final. No returns will be accepted. If your item was printed incorrectly from the proof you approved, we will do our best to fix the situation. 

Exchanges
We do not offer exchanges. The fastest way to ensure you get what you want is to request a return on the item you have and place a new order for the new item you want.

Damages and issues
Please inspect your order upon receiving and contact us within 2 days after delivery f the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We do not offer refunds for any order. If you receive an authorized return, we will notify you once we’ve received and inspected your item. If approved, you’ll be issued a store credit for the original purchase amount, less any shipping fees. Store credits will be issued to the email address associated with the order.